Ways to improve client communication

1. Establish a human connection

2. Be sensitive to your client's comfort zone

3. Leverage your company brand

4. Understand communication channels… and when to use them

5. Prioritise quality over quantity

6. Use your marketing team wherever possible

7. Add a personal touch

8. Use your knowledge to everyone’s advantage

9. Follow up promptly

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9 effective ways to improve client communication | Macquarie

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